1 In connection with the operation of the Website available at www.tirzepatyd.store together with its functionalities, we hereby inform you about the protection and use of Personal Data for purposes related to the requirements of Article 13 of the DPA.
2 The administrator of the Personal Data is Novell Pharmaceutical de Venezuela C.A. with its registered office in Venezuela at v. 3 Independencia, Esq. Calle 3. Planta Alta, arriba de Banpro, frente al Ambulatorio El LLano registered under tax identification number J-311484035
(4) The processing of personal data shall be carried out in accordance with the principles set out in the Personal Data Protection Act of 29 August 1997, the Act on Providing Services by Electronic Means and the provisions of these Terms and Conditions and with the observance of appropriate technical and organisational measures, meeting the requirements of Polish law.
5 The basis for data processing is always the consent given by the User.
6 We collect personal data when you use our Website www.tirzepatyd.store e.g. when:
7 The reason for collecting Personal Data is to enable the provision of services, including in particular:
8 The legal basis for processing Personal Data is:
(9) Personal Data is stored and processed using technical and organisational measures required by law to ensure its protection. Personal Data is protected against its acquisition and modification by unauthorised persons, in accordance with the Operator's internal procedures. In order to implement the Service, the recipients of Personal Data are:
10. Personal Data collected in connection with the operation of the www.tirzepatyd.store Service and the conclusion of Contracts will be stored:
11. The user is always entitled to:
12. the provision of personal data is voluntary; however, failure to provide personal data or the provision of incomplete personal data may make it impossible to use the functionalities of the Website.
13 In the event that the User submits an Order using the Website, the Operator may, in order to facilitate the service process, send messages to the User at the provided electronic address or contact the User by telephone at the provided telephone number, as well as contact the User in another form via means of remote communication for the purpose.
14. we do not use profiling and automated decision-making.
15 If you become aware of a data breach or identify any situation that constitutes a breach of personal data security, please inform us immediately. This will allow us to determine the cause of the breach and to take promptly all measures to rectify the breach and to protect your personal data properly against further breaches.
16 Once the Account has been deleted or blocked, the Administrator shall process the Users' Personal Data in accordance with the applicable legislation and these Terms and Conditions in order to:
(17) In the event of a transfer of rights relating to the Site to another entity, the data, including the Client's personal data together with the Site, shall pass to the transferee of the rights to the Site, to which the Clients agree by accepting these Terms and Conditions.
- name;
- residential address, postal address, collection address, delivery address;
- telephone number;
- e-mail address;
- NIP, Regon, KRS numbers;
- bank account number.
- transaction data - payments made to and from the account,
- contract data - contracts concluded, including Orders,
- communication data - ongoing communication,
- transaction data
- To use the functionalities of the Website,
- the conclusion of contracts for the provision of Services and transport services
- the performance of contracts concluded using the Service;
- implementation of legislation
- for the Operator's promotional and commercial activities, only with additional consent.
- to use the functionalities of the Website (including logging in to it);
- to conclude and perform contracts for the provision of Services which are concluded using the Website;
- to send information on changes to the terms of service, in particular changes to the price list and the Terms and Conditions;
- the handling of contractual receivables and claims, including the handling of the claims and collection process;
- enable communication between the Consignor and the Carrier, the Customer and the Consignee
- conducting correspondence for the implementation of the Services;
- the preparation of accounting documents, including the issue of invoices;
- the preparation of documentation for contracts concluded;
- statistical research for archival purposes;
- fulfilment of other obligations arising from generally applicable legislation.
- only if you have given your additional consent - to send you commercial information by e-mail, to inform you about promotions.
- the performance of the contract for the provision of services set out in the Terms and Conditions of the Service operated by - (on the basis of Article 6(1)(b) of the RODO);
- fulfilment of a legal obligation of the controller (on the basis of Article 6(1)(c) and (3) of the RODO);
- to assert or secure claims (based on Article 6(1)(f) of the DPA);
- only with additional consent, marketing of own products or services, (based on Article 6(1)(f) RODO).
- Carriers (couriers) selected by the Customer, such as DPD, InPost Paczkomaty, InPost Kurier, (as well as their subcontractors) - the current list of Carriers is available in our Terms and Conditions available at www.tirzepatyd.store
- banks and payment system operators providing payment processing, cash refunds (collections)
- accounting service providers
- persons and entities providing outsourced services, including Shippers known to the recipients by providing them with dedicated discount codes
- claimants and legal service providers
- providers or intermediaries of ICT services, including hosting providers;
- persons, bodies and institutions entitled to access personal data on the basis of applicable legislation.
- for the period of performance of the concluded contract, until its completion, and thereafter for the period required by generally applicable law,
- in connection with the performance of all contractual obligations - until the expiry of the limitation period for claims,
- for the fulfilment of legal obligations incumbent on you in connection with the operation of your business and the performance of contracts, until such time as these obligations are fulfilled,
- in the case of consent to be informed about current promotions and offers, and/or to be sent commercial information, until your consent is withdrawn.
- request access to their personal data, rectification, erasure and restriction of processing, as well as the portability of their personal data.
- withdraw the consent you have given, at any time. The withdrawal of consent, does not affect the lawfulness of the processing carried out on the basis of consent before its withdrawal.
- object to the processing of personal data at any time
- lodge a complaint with a supervisory authority (GIODO)
- if you have given your consent to the processing of personal data for the purpose of receiving commercial information, you may withdraw this consent at any time.
- reply to User messages;
- provide the User with information concerning the Order;
- Clarification of payment for Orders;
- to clarify and correct any errors or ambiguities.
- the due settlement of the contracted services;
- the due completion of the services to the Customer;
- the handling of the complaint.
- own financial and tax reporting;
Cookies
(1) When a User visits the Website www.tirzepatyd.store, data relating to the User's visit is automatically collected, including in particular:
2 The Website www.tirzepatyd.store uses cookies stored in the memory of your web browser. In most cases, this is necessary for the proper functioning of the pages. Cookies are also used by tools that analyse website traffic.
(3) The Website www.tirzepatyd.store uses, among other things: these types of cookies:
4 The following is a list of examples of the use of cookies by the Website www.tirzepatyd.store:
Most web browsers on the market accept the storing of cookies by default. The user can determine the conditions for the use of these cookies by means of the settings of his or her browser, and can also delete the cookies stored in the browser at any time. In order to deactivate cookies and to obtain detailed information on how to change the cookie settings as well as on how to delete cookies yourself in the most popular web browsers, please consult the help section of your web browser and the following pages:
- IP address;
- domain name;
- browser type;
- operating system type;
- the type of device from which the connection is made;
- connection time to the service
- statistical cookies, enabling the collection of information about the use of the Website,
- advertising cookies, which make it possible to provide users with content offers better tailored to their interests,
- cookies for security purposes, e.g. used to detect misuse of website authentication.
- functional cookies which make it possible to „remember” the user's selected settings and personalise the user interface with regard to, for example, the chosen language or region of origin of the user, the font size, the design of the website.
- increasing the level of security,
- maintain user sessions on applications, forms, surveys and in the transaction system. They increase security by ensuring that all calls to the server come from the user's computer. The server validates the cookies and the IP address of the computer from which the user is connecting. If an attempt is made to impersonate a user session from another computer, the session will be interrupted,
- reporting on traffic sources,
- testing the effectiveness of promotional activities,
- Google advertisements - in order to better match advertisements to users' preferences, the Operator uses cookies, which collect only basic information about users' behaviour on www.tirzepatyd.store. All information is anonymous and its purpose is to best match the advertisements displayed on Google's search engine as well as on other websites to the user's preferences using tools such as Google AdWords and DoubleClick. The user can opt out of Google cookies at any time in the advertising settings (www.google.pl/settings/ads)
- Analysis using Google Analytics - in order to better understand user intentions, the Operator uses Google cookies, which collect anonymously only basic information about user activity on www.tirzepatyd.store and are used to report traffic sources, analyse user behaviour on the website and to study the effectiveness of promotional activities.
- Chrome https://support.google.com/chrome/answer/95647?hl=pl
- Firefox https://support.mozilla.org/pl/kb/ciasteczka?esab=a&s=ciasteczka&r=0&as=s
- Internet Explorer https://support.microsoft.com/pl-pl/help/17442/windows-internet-explorer-delete-manage-cookies
- Opera http://help.opera.com/Windows/12.10/pl/cookies.html
- Safari https://support.apple.com/pl-pl/HT201265
- Microsoft Edge https://support.microsoft.com/pl-pl/help/10607/microsoft-edge-view-delete-browser-history
Safeguards and risks
(1) The Operator shall ensure the security of personal data by means of appropriate technical and organisational measures aimed at preventing unlawful data processing as well as accidental loss, destruction and damage, inter alia, for this purpose, communication is encrypted using the SSL (Secure Socket Layer) protocol.
(2) The SSL protocol is a type of security that encrypts data before it is sent from the Client's browser and decrypts it after it arrives safely at the server. The information sent from the server to the Service Recipient is also encrypted and decrypted once it reaches its destination.
3 The SSL protocol encrypts, authenticates and ensures the integrity of messages.
(4) The Operator informs that even if measures have been taken to secure the data transmitted by the Customer via the Internet, it is not possible to eliminate the specific risks that are associated with the use of the service provided electronically, such as:
Complaints

(1) Service Recipients have the right to lodge complaints on matters governed by these Terms and Conditions, including in connection with improper functioning of the Site. Complaints may be submitted in writing, by registered mail to the address of the registered office or by electronic correspondence to the following address: contact@tirzepatyd.store .
(2) Complaints about non-performance or improper performance of payments shall be addressed by the Client to the Operator at: contact@tirzepatyd.store in accordance with the provisions of these Regulations on the provision of electronic payment services.
(3) Any complaint relating to the incorrect performance of the carriage service by the Carrier, the User, observing the rules, procedures and deadlines set out in the Carrier's Regulations, may submit through the Operator, in writing, by registered letter to the registered address- or by electronic correspondence to the address: contact@tirzepatyd.store
(4) The Operator shall immediately transmit complaints and observations to the Carrier for examination. Complaints and remarks concerning the service provided by the Carrier shall be considered in accordance with the rules and regulations of the Carrier selected to provide the service. The Carrier's decision, once issued, shall be promptly communicated to the User through the Operator.
(5) Pursuant to the provisions of generally applicable law, in particular the Act of 15 November 1984. - Transport Law (Journal of Laws of 2015 No. 915 - i.e. as amended). and the Act of 23 November 2012. - Postal Law (Journal of Laws of 2016, No. 113 - i.e. as amended), the Customer and the Recipient (addressee) shall have the right to lodge a complaint and pursue claims directly against the Carrier.
6 Complaints will be dealt with within 30 days of receipt.
7 The complaint should include:
8 The acceptance and processing of complaints is free of charge.
(9) The complaint process begins when a complete file is submitted. If the complaint submitted does not meet the conditions stipulated by law and by the regulations of the specific Carrier, the Carrier will call the claimant to rectify the deficiencies within 14 days from the date of receipt of the call, with the instruction that failure to rectify the deficiencies within that period will result in the complaint being left unconsidered. In such case, the date of receipt by the Carrier of the supplemented claim will be the date of filing of the claim.
(10) Payments for accepted claims shall be transferred to the bank account number indicated by the User within 30 days from the date the decision is communicated to the Operator by the Carrier.
(11) If the complaint cannot be considered within this time, the Operator shall notify the complainant in writing of the reasons for the delay and the expected date of consideration of the complaint. If the terms and conditions of the complaint procedure are violated, the complaint may not be acknowledged.
- the name and address, e-mail address of the recipient,
- title of complaint,
- documented entitlement to claim the notified amount,
- a confirmation of dispatch of the Parcel (Waybill) and the number of the Parcel, if the claim concerns transport services,
- description of the problem giving rise to the complaint (subject of the complaint, circumstances giving rise to the complaint)
- Sender's signature,
- a document proving authorisation if the complaint is submitted by the Customer's proxy.
Out-of-court complaint and redress procedures for consumers
(1) The User who is a Consumer may use, inter alia, the following out-of-court complaint and redress procedures:
(2) Detailed information about the possibility for the Customer who is a Consumer to use out-of-court procedures for handling complaints and pursuing claims, as well as rules of access to these procedures are available at the offices and websites of district (city) consumer ombudsmen, social organisations whose statutory tasks include consumer protection, Provincial Inspectorates of Trade Inspection and at the following Internet addresses of the Office of Competition and Consumer Protection:
- The consumer shall be entitled to apply to the permanent amicable consumer court referred to in Article 37 of the Act of 15 December 2000 on Trade Inspection (Journal of Laws of 2016, No. 1059 - i.e. as amended) to resolve a dispute arising from the concluded contract for the provision of services. The Rules of Procedure for the Organisation and Operation of Permanent Consumer Arbitration Courts are set out in the Regulation of the Minister of Justice of 25 September 2001 on Defining the Rules of Procedure for the Organisation and Operation of Permanent Consumer Arbitration Courts. (Dz.U. No. 113, item 1214).
- The Consumer is entitled to apply to the Provincial Inspector of Commercial Inspection, pursuant to Article 36 of the Act of 15 December 2000 on Commercial Inspection (Journal of Laws of 2016, No. 1059 - i.e. as amended), with a request to initiate mediation proceedings for the amicable settlement of a dispute between the Consumer and the Operator. Information on the rules and procedure of the mediation procedure conducted by the Provincial Inspector of Trade Inspection is available at the offices and on the websites of the individual Provincial Inspectorates of Trade Inspection.
- The Consumer may obtain free assistance in resolving a dispute between the Consumer and the Operator, also using the free assistance of a county (municipal) consumer ombudsman or a social organisation whose statutory tasks include consumer protection.
- http://www.uokik.gov.pl/spory_konsumenckie.php;
- http://www.uokik.gov.pl/sprawy_indywidualne.php;
- http://www.uokik.gov.pl/wazne_adresy.php.
Consumer's right of withdrawal (orders)

(1) The User who is a Consumer shall have the right to withdraw from the Contract concluded with the Operator, without giving any reason and without incurring any costs, except for the costs referred to in paragraph 2 of this section - within 14 days from the receipt of the goods, if he/she submits a declaration of withdrawal from the Contract (Order) within this period.
(2) If, at the express request of the Consumer, performance is to begin before the expiry of the withdrawal period from an off-premises contract, the Consumer shall, in the event of withdrawal, be liable to pay for the services performed until the withdrawal. The amount of payment shall be calculated in proportion to the extent of the performance, taking into account the price or remuneration agreed in the contract. If the price or remuneration is excessive, the basis for calculating this amount shall be the market value of the performance.
(3) It shall be sufficient for the period for withdrawal indicated in paragraph 1 of this section to be observed if the declaration of withdrawal is sent before the expiry of this period.
(4) The period for withdrawal shall begin on the day the order is placed.
(5) Withdrawal from the contract shall take place by submitting a declaration of intent to withdraw from the contract. To this end, the Consumer may:
(6) The Operator shall provide the Consumer with the possibility to make a declaration of withdrawal also electronically using the model withdrawal form constituting Attachment No. 2 to the Regulations or any other unequivocal statement.
(7) The Operator shall immediately acknowledge receipt of the declaration of withdrawal to the Consumer by sending a corresponding message to the Consumer's e-mail address.
8 In the event of withdrawal, the contract shall be deemed not to have been concluded.
(9) The Operator shall immediately, no later than within 14 days of receipt of the Consumer's declaration of withdrawal from the contract, return to the Consumer all payments made by the Consumer, taking into account the obligation of the Consumer to incur the costs referred to in paragraph 2 of this section. The Operator shall reimburse the payment using the same method of payment used by the Consumer, unless the Consumer has expressly agreed to a different method of reimbursement that does not incur any costs for the Consumer.
(10) At the time of withdrawal from the contract by the Consumer, the related ancillary contracts concluded by the Consumer shall expire, if on the basis of them the Service is performed by the Operator or a third party on the basis of a separate Agreement with the Operator. The Consumer shall not bear the costs associated with the termination of these contracts, with the exception of the costs referred to in paragraph 2 of this section.
(11) If the ancillary contract has been concluded with a third party, the Operator shall inform that person of the Consumer's withdrawal from the contract.
(12) The right of withdrawal shall not apply to the Consumer in respect of a Service where the Operator has performed the Service in full with the express consent of the Consumer who has been informed prior to the performance that he will lose his right of withdrawal after the Operator has performed the Service.
13 Information - instruction on the exercise of the right of withdrawal, identical to the appendix to the Act of 30 May 2014 on consumer rights (Journal of Laws No. 827 as amended), is contained in Appendix 1 to these Regulations.
(14) A model withdrawal form, identical to the appendix to the Consumer Rights Act of 30 May 2014 (Journal of Laws No. 827 as amended), is attached as Annex 2 to these Regulations.
Terms of use

(1) The Operator shall have the intellectual property rights to the Service. The use of the Software by Users in any other way than strictly related to the Service shall be prohibited. This also applies to any attempts to interfere with the Software.
(2) The technical requirements necessary to work with the ICT system used by the User are as follows:
(3) The recipient of services provided electronically is prohibited from supplying unlawful content to the Site.
(4) The Customer shall comply with the prohibition on the misuse of electronic means of communication and the non-delivery by or to the Operator's ICT systems of the following content:
(5) The Operator reserves the right to carry out maintenance works on the Website which may cause difficulties or make it impossible to use the services. The dates of the works and their expected duration will be published on www.tirzepatyd.store prior to the commencement of the works.
(6) Access to information, about changes in the manner and scope of provision of services by the Operator and to information required to be provided under Article 6 of the Act on Provision of Electronic Services, will be provided by the Operator through the website www.tirzepatyd.store
(7) In special cases affecting the security or stability of the ICT system, the Operator shall have the right to temporarily cease or restrict the provision of the Services, without prior notice, and to carry out maintenance work aimed at restoring the security and stability of the ICT system.
(8) Notwithstanding the foregoing, the Operator shall have the right to discontinue the Services at any time if such a justified request is made to it by an Internet provider or other authorised entity.
Final provisions

(1) All disputes shall be attempted to be resolved amicably by the parties; in the event of disagreement, the matter shall be dealt with by the court having jurisdiction over the Operator's registered office.
The Parties are bound by the content of the Terms and Conditions in force on the date of placing the Order.
3 The Operator shall be entitled to amend the Terms and Conditions.
(4) The Operator shall inform the Users electronically of the change to the Terms and Conditions and the new content of the Terms and Conditions.
(5) The Operator's amendment of the Terms and Conditions shall not be effective with respect to Orders placed prior to the amendment of the Terms and Conditions, unless both parties agree to apply the currently effective version of the Terms and Conditions to this agreement.
(6) The contract for the provision of services by electronic means (contract for the Account) may be terminated by either party with 30 days' notice. Termination shall be effected by sending a statement of termination to: contact@tirzepatyd.store directly from the User's e-mail address for which the Account is set up on the Website or in writing to the Operator's registered office address. The Agreement shall be terminated at the end of the notice period, but not before the performance of the Service and the definitive settlement of the performance of the Service, including payment to the Operator for the invoices issued.
7 The Operator shall be entitled to terminate the service agreement (Account Agreement) with immediate effect in the event of:
8 The deletion of Data does not imply automatic deletion of Personal Data from the Account Database.
(9) The deletion of the account does not release the Customer from the payment of the amount due to the Operator.
(10) Matters not expressly provided for in these Rules and Regulations shall be governed by generally applicable legal regulations, in particular the Act of 23 April 1964. - Civil Code (Journal of Laws of 2016 No. 380 - i.e. as amended) and the Act of 15 November 1984. - Transport Law (Journal of Laws of 2015 No. 915 - i.e. as amended). and the relevant regulations of the transport companies with regard to the provision of the transport service